Terms & Conditions

Last Updated: January 1, 2026

Welcome to ReelTrack Media (“ReelTrack Media,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website located at https://www.reeltrackmedia.com and any related pages we operate (collectively, the “Site”), as well as any content and information offered on or through the Site.

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who We Are

ReelTrack Media is a New York City–based video production company specializing in corporate and commercial videography, including brand films, corporate content, and marketing visuals.

Contact Details
 ReelTrack Media
Based in New York, NY
New York, NY x
Email: [info@reeltrackmedia.com]

2. Eligibility

By using the Site, you represent and warrant that:

  • You are at least 18 years old (or the age of majority in your jurisdiction), and

  • You have the legal capacity to enter into a binding agreement with us.

If you are using the Site on behalf of a company or other legal entity, you represent that you are authorized to accept these Terms on its behalf and that that entity agrees to be responsible to us if you violate these Terms.

3. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date at the top of this page.

Your continued use of the Site after any changes become effective means you accept the revised Terms. If you do not agree to the changes, you must stop using the Site.

4. Informational Nature of the Site

The content on our Site is provided for general informational and promotional purposes only.

Nothing on the Site:

  • Creates a client relationship between you and ReelTrack Media;

  • Constitutes a binding proposal, quote, or contract for services; or

  • Guarantees specific pricing, availability, timelines, or results.

Any actual production services we provide will be governed by separate written agreements (such as a Master Services Agreement, Statement of Work, or Production Services Agreement) entered into between you and ReelTrack Media.

5. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation;

  • Attempt to gain unauthorized access to the Site, other accounts, computer systems, or networks connected to the Site;

  • Interfere with or disrupt the operation of the Site or any servers or networks used to make the Site available;

  • Use any robot, spider, scraper, or other automated means to access the Site for any purpose without our prior written consent;

  • Introduce any viruses, malware, or other harmful code;

  • Attempt to reverse engineer, decompile, or otherwise derive the source code of any portion of the Site;

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site;

  • Use the Site to harass, abuse, or harm any person, or to impersonate any person or entity.

We reserve the right to suspend or terminate your access to the Site at any time, without notice, if we believe you are violating these Terms or otherwise harming the Site or our business.

6. User Submissions & Communications

When you contact us through the Site (for example, via a contact form or email), you may provide text, information, files, or other content (“User Submissions”).

By providing User Submissions, you:

  1. Represent and warrant that you have the right to provide the User Submissions and that they are accurate to the best of your knowledge;

  2. Grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, store, and process your User Submissions for the purposes of:

    • Responding to your inquiries;

    • Discussing or providing services;

    • Operating, maintaining, and improving our business and the Site;

  3. Agree not to submit any content that is unlawful, defamatory, obscene, harassing, hateful, or otherwise inappropriate.

Unless we specifically agree in a separate written agreement (for example, a non-disclosure agreement), User Submissions are not treated as confidential. However, we handle personal information in User Submissions in accordance with our Privacy Policy.

7. Intellectual Property

7.1 Our content

The Site and its entire contents, features, and functionality (including, without limitation, text, graphics, logos, icons, images, video, audio, design, and layout) are owned by ReelTrack Media, our licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws of the United States and foreign countries.

Except as expressly permitted in these Terms, you may not:

  • Copy, reproduce, modify, adapt, translate, create derivative works from, publicly display, publicly perform, republish, download, store, transmit, or distribute any material from the Site;

  • Use any logo, trademark, or service mark displayed on the Site without our prior written consent.

You may:

  • Temporarily download or print one copy of a reasonable number of pages from the Site for your own personal, non-commercial use, provided you do not modify the materials or remove any copyright or proprietary notices.

7.2 Portfolio & case studies

ReelTrack Media is a creative company, and showcasing our work is an important part of our business. Unless otherwise agreed in a separate written contract, we may display non-confidential samples of work we create (for example, short clips, stills, case studies, and client names/logos) in our portfolio, showreels, on this Site, and on our social media and marketing channels.

If you are a client and have specific confidentiality or embargo concerns regarding your project, please raise them with us so that they can be addressed in your project agreement.

8. Copyright & DMCA

We respect the intellectual property rights of others and expect users of the Site to do the same.

If you believe that any content on the Site infringes your copyright, you may notify us at:

Copyright Agent
 ReelTrack Media
New York, NY
Email: [info@reeltrackmedia.com]

Your notice should include the information required under applicable law (such as the U.S. Digital Millennium Copyright Act), including:

  • Your name, address, telephone number, and email address;

  • A description of the copyrighted work you claim has been infringed;

  • A description of where the allegedly infringing material is located on the Site;

  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and

  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

We may remove or disable access to any allegedly infringing material and may terminate access for repeat infringers where appropriate.

9. Third-Party Links & Services

The Site may contain links to third-party websites or services, such as Vimeo, YouTube, social media platforms, or other resources we do not control.

We are not responsible for:

  • The content, policies, or practices of any third-party websites or services; or

  • Any loss or damage that may arise from your use of them.

Your use of third-party sites and services is at your own risk and is subject to the terms and conditions and privacy policies of those third parties.

10. No Professional Advice

Any information on the Site about marketing, branding, video strategy, or related topics is for general informational purposes only and does not constitute professional advice tailored to your situation.

Before relying on any information from the Site to make business or marketing decisions, you should consult with appropriate professionals or discuss your specific needs with us under a separate services agreement.

11. No Warranties

The Site and all content on it are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.

To the fullest extent permitted by law, ReelTrack Media disclaims all warranties, express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, and non-infringement;

  • Warranties that the Site will be uninterrupted, secure, error-free, or free of viruses or other harmful components;

  • Warranties as to the accuracy, completeness, reliability, or timeliness of any content.

Your use of the Site is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, ReelTrack Media, its owners, employees, contractors, and affiliates shall not be liable for any:

  • Indirect, incidental, consequential, special, or punitive damages;

  • Loss of profits, revenue, data, or goodwill;

arising out of or in connection with:

  • Your access to or use of, or inability to access or use, the Site;

  • Any content obtained from the Site; or

  • Any communications or interactions with us that are not governed by a separate written services agreement.

In any case, to the fullest extent permitted by law, our total liability to you for any claim relating to the Site shall not exceed one hundred U.S. dollars (US $100).

Some jurisdictions do not allow limitations of liability for certain types of damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless ReelTrack Media, its owners, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Site;

  • Your violation of these Terms;

  • Your violation of any rights of another person or entity.

14. Governing Law & Jurisdiction (New York, USA)

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in New York County, New York, and you hereby consent to the personal jurisdiction of such courts.

15. Termination

We may terminate or suspend your access to all or part of the Site at any time, with or without notice, for any reason or no reason, including if we believe you have violated these Terms.

Upon termination, your right to use the Site will immediately cease. Sections that by their nature should survive termination (such as intellectual property, disclaimers, limitations of liability, governing law, and indemnification) will survive.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms posted on the Site, constitute the entire agreement between you and ReelTrack Media with respect to the Site and supersede any prior or contemporaneous understandings or agreements regarding the Site.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permitted, and the remaining provisions shall remain in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver will be effective only if in writing and signed by an authorized representative of ReelTrack Media.

19. Contact Us

If you have any questions about these Terms or the Site, please contact us at:

ReelTrack Media
Based in NY, NY
New York, NY

Email: [info@reeltrackmedia.com]